We know how hard you worked on your yearbook and we thank you for trusting us to print it.
This post is part of a series highlighting the employees and departments that provide Walsworth’s outstanding customer support. You can read about the company’s customer service representatives here. Many departments at Walsworth work together to provide an excellent customer experience. One mainstay is the Computer Support Department. These are the technicians who are there to…
Every day, Walsworth’s customer service representatives (CSRs) field a wide array of questions from yearbook customers. “Did I submit pages 2 and 3?” “Can you look at that design and see if you like it? Does it look good?” “My copy count doesn’t look like it reflects the amount of books that we need.” “I’m…
A small green frog figurine sits on the desk of Walsworth President Don Walsworth. Its jewel eyes witness the daily operations of the company, watching as visitors stop by, important meetings are held, and top-level decision-making happens. It’s beautiful, a gift brought back from his mother’s extensive travels. The frog is also an important symbol…
How a former Walsworth employee is helping an inner-city yearbook program remain afloat. After about 30 years as a sales rep, Mike Archer wasn’t quite done with yearbook. He retired from Walsworth in 2014, but by fall of 2015 he was back in the business – in a very different capacity. Archer is now a…
As the year comes to a close, responsibilities fall away. A yearbook adviser is never completely rid of responsibility – there’s always something you could be doing. But right now, while the mountain of work has shrunk to the size of a hill, take time to enjoy what you’ve created. A whole year of work…
Yearbook advisers last an average of three years on the job, but Jim Jordan is retiring at the end of this school year with more than 10 times that tenure. He has been a yearbook adviser at Del Campo High School in Fair Oaks, California for 35 years. Under his leadership the Decamhian yearbook has…
Principal Brianna Kleinschmidt offers advice to administrators on how they can support their yearbook advisers. If you’re a first-year adviser, check out Kleinschmidt’s advice to you here. It was a quick rise to the top for Brianna Kleinschmidt. She moved from yearbook adviser to principal in just a few years. “I definitely didn’t set out…
Many thanks to Jessica Young, MJE, the yearbook adviser at Orange Glen High School in Escondido, California, for sharing this wonderful story reinforcing just how valuable yearbooks can be. Young was recently contacted via Facebook by someone looking to track down a decade-old Orange Glen yearbook. Anybody who has worked on a yearbook staff knows,…
A writing assignment for an AP Literature class turned into a heartfelt essay about the meaning of yearbook. Emily Fogleman spent three years on the yearbook staff at Southern Alamance High School in Graham, North Carolina, serving as editor-in-chief in 2016, her senior year. Last spring, her AP Literature class was assigned to write an…
All-inclusive coverage, where every student in a school is mentioned in the yearbook, is a common goal for yearbook staffs. But imagine a school of more than 1,200 students where nearly half the student body works for the yearbook staff. That’s the reality for Creekside Middle School in Carmel, Indiana, and Scott Chelli, yearbook adviser.…
