April 22, 2006 / Spring 2006

Let’s Talk With…

Written by Idea File Staff

On their way to your school, your yearbooks stop in the Shipping Department, where delivery is arranged by Shipping Clerk Denny Forsee. Forsee has spent 12 years in that department at Walsworth, working to ensure on-time delivery of your hard work.

Explain your job.
“You could basically say, from the end of April through the first part of June, it’s pretty much non-stop,” Forsee said.

That is what the Shipping Department is like during the peak yearbook delivery season, with employees sometimes working seven days a week.

Forsee’s main duties include handling all freight routing for the yearbooks and other printing jobs leaving the Walsworth printing plant in Marceline, Mo., and for shipments leaving Walsworth’s printing plant in Omaha, Neb. He also coordinates return shipments from customers to Walsworth, resolves shipping issues with carriers and coordinates special handling of jobs from Walsworth’s commercial customers.

What experience have you had that helps you in this job?
Forsee served in the U.S. Army, where he spent time both as a flight medic and as a supply specialist. His job as a supply specialist, where he kept track of equipment and where it was going, is how he was trained to do the job he does at Walsworth.

How does your job specifically benefit the customer?
“On-time delivery to the customer is the challenge of this job. The customers’ expectation of receiving the finished product when they expect it falls in this office.”

Walsworth’s on-time shipping record averages 97 percent annually.

What is your favorite part of your job?
Forsee said he enjoys “the challenge of meeting the customers’ needs.” He knows that Walsworth must get the publication to the school on time.

Forsee also enjoys reviewing the processes the department uses to expedite shipping to see where procedures could be improved. These reviews benefit the customers as well as the company.

“I am a serious golfer.”
“Golf is my biggest hobby and fishing is my stress relief.”

When Forsee hits the links, it is all business, shown by his single-digit handicap. He plays at the Moberly Country Club in Moberly, Mo., where he and his wife, Sara, are members. While she enjoys playing golf with him, she does not feel the same about fishing.

“She goes and sits on the back of the boat and sunbathes,” he said.

Idea File Staff

Idea File Staff reports are posts compiled by the Walsworth Yearbooks Marketing Department, covering a wide range of yearbook topics.