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May 27, 2009 / Spring 2009 / Staff Management

Distribution is an exciting time as students, faculty, parents and others look at the final product that the yearbook staff has worked so hard on all year. Yet, yearbook staffs dread a reader pointing out something in the book they do not like, or worse – errors. Like every other phase of yearbook production, plans need to be in place to handle customer concerns and complaints.

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