In journalism, there is a saying about a reporter does not need to know everything, they just need to know who to call for information. That is true about producing a yearbook.
Our Customer Relations Department is available to help you through those stages. Here are some of the ways in which the people in the three departments that make up Customer Relations – Customer Service, Computer Support and Creative Services – can be of assistance.
Melissa Coram is a specialist in the Computer Support Department. She has been with Walsworth for 16 years, and has worked with the PDF process in the commercial and yearbook divisions of Walsworth.
The Technology Learning Center – TLC – is Walsworth’s new web-based training system. A yearbook staff that needs help with computer file management, Good to Go or InDesign Enhancements can get the training they need by signing up for an online training session via webcast.
When you have a desktop question, wouldn’t it be great to have a computer support technician sitting beside you, looking right at your screen, to quickly show you the solution and resolve the problem?
